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Re: http://mydomainName...works, http://wwwmydomainName does not - no reply from support

further to last message i found one reply from someone at bravenet support telling me it was my registrars fault and i need to get them to change something

but what?

I checked the registrar and the only info they have (aside from stuff like my name and physical address etc) is the following:

Name Server 1: ns11.bravehost.com
Name Server 2: ns12.bravehost.com

so i have no idea what I am supposed to change at the registrar - can anyone advise? This was working under the above settings in the past. but has not been since sometime between mid feb and early march this year.

Browser: all of them

OS: all of them

Re: http://mydomainName...works, http://wwwmydomainName does not - no reply from support

Bravenet always responds to tickets

Multiple ones won't get you quick responses especially on same topic over and over.

Check your tickets online if you have not received the automated responses and more.


And also check with your registrar of your domain and tell them the issue.

You maybe hosted here but sometimes issues with your domain have to be dealt with your registrar. If you didn't get your domain here.


There is something in your Settings that is off and creating this problem


But again they won't answer when you just send in ticket after ticket after ticket after ticket on same topic

Just contact who has your domain and explain issue to them