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Yes we scan every job. We get paid for the service and I can tell you it has saved us ton of money on the back end because if you can't prove that your work didn't mess up a customers car you own it.
We photo every job as well before and after. An agent told me yesterday a glass shop was accused of damaging a dash in a customer Chevy Camero. The glass shop said they didn't damage the dash.
Neither the customer or the glass shop has any proof of when the damage occurred. The glass shop may not pay to have that dash repaired however the agent won't refer them to anymore customers. The agent felt like he was thrown in the middle between a mad customer and a vendor.
My point is the more documentation you have the better for all involved.