ATTENTION: The glassBYTEs.com forum is being retooled and will return with a new look and functionality that will hopefully help our readers even more. Watch for an announcement when it will be ready, it will be a few months.
You can still stay up on daily news and comment on stories by signing up for the glassBYTEs daily e-newsletter at glass.com/subcenter. There is no charge. Hope to see you there!
That is my personal opinion on referrals and new customers, and no I don't work for autoglasssearch.com, but I for one will always defend a guy by the likes of Bob Beranek who I know has spent decades trying to better this industry. Period.
Z glass are you that dense? ITS NOT BOBS COMPANY! And as far as a referall i would have never got? Nice try if they are competing for work in my area, i am working against myself. If I am too stupid to get myself listed on the internet i suppose i deserve a per CALL bill?
Larry, My god I know it's not Bobs company. This topic was not related only to the high and almighty Larry. No I am not dense and not everybody on this forum has the opportunity to compete with one-self, I am telling you my opinion on referrals from autoglassearch.com and thats it. Relax!!!!!!!
I am a member of a certain organization that "markets" for me, however I choose not to participate in their "marketing" because it costs me so much to get a job that its not worth it. What is worth it?? that all depends on what you think is worth it. Personally if I paid lets say a phone call in some areas on speculation of work i would be bankrupt in a week, as we have so many price shoppers in high deductible markets.
They bill what they want:
I have had an agreement with this company since September, 2010 that I would be billed a flat rate of $59.95 for services. These payments are auto-drafted from a credit card that they have on file. This last month, I was suddenly billed almost 6 times that amount ($299.90) for the same services. Apparently, I was sent an email that explained this was going to happen & I was given the option to change my services. I do not remember receiving this email, although I have been told by a supervisor from the company that I received it and opened it, according to their records. I asked for a refund and have been told that isn't an option. The only opportunity that I have to receive any of my money back, is if I agree to continue using their services under a different plan. I explained to a supervisor, that this felt like bribery and made me question the integrity with which the company was run. It also made it evident that my business with the company was anything but appreciated and it was clear that I am not a valued customer, although I have been a loyal customer since 2009. I was met with a somewhat hostile response, and felt that the supervisor treated me as though I was of lesser intelligence, citing that the one alleged email sent to me was sufficient criteria for the charges I incurred and it was made clear to me that the company had absolutely no desire to attempt to make things right in order to retain my business.
I dealt with them years ago and they tried to scam me. This was when they had you pay per lead. They were falsing calls and then charging me for them. Well I caught them and they refused to refund the money. I called my credit card company and complained. The credit card company refunded my money and back charged them.
Do to an agreement I have with AGS I am no longer allowed to bash them on here or any other public forum. So this is me not bashing AGS but just giving you some ideas.
If you want additional numbers for your business you can find better options. Some are a one time setup fee of like $5 others are totally free. Some can be setup to forward to your cell phone if you want. The best part, no per call fees and you can still have options to monitor calls,download recieved call data and voicemail to email and texting also.
If you want more info you can email ahag214********** . By the way this is not my business and I make no money what so ever off of it. Just trying to help out. Also if you are looking for a system that will allow customers to get an instant quote and book jobs instantly I can help you with that too. Fact they are running a special right now so now would be the best time to take it for a test drive.