well, rumor has it.. been hearing it for awhile, whats the source?

Very suspicious, can’t buy it.
How long has this rumor been circulating and what prompted it?

well, the "rumor" started circulating yesterday with a date...however, the rumor without a date has been there since the axe fell on the first "batch" about what, 18 months ago or so? The plan hasn't been a secret, in fact those that avoided the first pass were told it could come at any time (if their leaders were honest)....so not "if", just the "when". This is just a PSA, who knows, maybe "they" were incorrect - but I wouldn't count on it. Always good to be prepared.

Digital Media doesn’t require a salary,bonus plan,benefits,company car and never calls in sick or takes a vacation.

experiment may be to ask a dm or vp. See what gets denied and what gets an "I don't know". Timing seems pretty good - get the labor off the books for 4q with the least amount of blowback...and 6 months or so to do damage control on the accounts before the season. Who knows...it may just be something 'they' are saying.

Digital media doesn't sell state farm customers but that doesn't support the story I guess

Not buying it, I’ll believe it when I see it.

It’s happening 100% and it’s a huge mistake. These associates built the company and they are being thrown out like garbage. So SL can put more money to the bottom line of there pockets.

No rumors.. Stay tuned...

Sales team is GONE, G.O.N.E. Saving BIG $$$$$ August 20th! Also got word that the quality guys are getting thinned out pretty heavily nationwide as well. Here in the deep south, the quality guys I know said they are no longer allowed to train and required to do OJT training. Loyalty??? NOT. You have been led to the slaughter house my tender little lambs. NOW do you believe us that those "anonymous" surveys and promises of a better life are nothing more than a CORPORATE promise to make you perform? Baahhhhh....


The AXE is raised......... CHOP

?

ASMs don't sign away your right to work and compete - its what you are good at. Check out your job options and get with an attorney. Keep your power once you are restructured out the door. Don't sign anything hastily.

LOTS of opportunities out there right now - be smart!! Change always tough but worth it!

I can't think of one job a former sales person is qualified to do. they cant even sing the jingle

pop - c'mon some, not all reps are very good at what they do...
however, this all still seems to be a rumor.. without facts.. can anyone provide some solid facts to substantiate this rumor

Pops, what r u doing over there? Splitting the atom?

They all deserve to go. The digital media is so much better then the milk runners we have.
Bye bye 😭 ASM’s. The quality managers are next .

Flashtime - appreciate you candor. JW would be proud.

Flashtime, what ass ache do you have towards ASM's?

It is 100% true. It's very bittersweet. When looking at the big picture, it's time for this role to evolve. However, Safelite still needs that layer of insulation when it comes to our accounts. We won't all be gone, but most of us will. The rest will be transitioned into a different type of position. While it's not fun to lose your job, Safelite hasn't been a very fun place to work.

As for some of you who choose to insult- the sales team that was left last year are perfectly capable and did a lot for this company that went without notice or recognition. Frankly, I look forward to not working with associates that can't even use the proper form of grammar, such as you "Flashtime". The next time you throw an insult, use the word "than" when it comes to a comparison.

seems like the company "evolves" every two years whether it needs it or not. I guess the newly minted vps and corporate directors have to blaze their path to show their worth, or maybe some in the big offices are making their dream of no sales and no csr come true - half way anyway. I'm sure lots of hand wringing about doing "tough" things with folks that have spent decades bleeding safelite to all that would listen..and 'volunteering' for every pet charity that makes TF look good to GL. (instead of the ones under their nose on anything more than a token basis)...all bull****, but hey, who cares if you feel better? Funny thing is, who is going to answer all of those calls that come in from agents and customers that avoid the 'machine' because of service? … maybe they will use the app...who wouldn't want to do that? just ask RC, the focus group doesn't lie. Maybe the company will just forward the phone numbers from the rep phones....or maybe they can't because someone thought saving a buck with bring your own device was a good plan. I probably dont' understand - that's ok too. I know lots of good folks with big books of juicy non program business coming available.... they will keep the corporate shills to plan events, nod favorably at stupid ideas in worthless meetings and put up the tents at regional golf tournaments... don't sign before you shop folks.

Wow - this forum is getting interesting again.

Riddle me this...

What belongs to you, but is used by others?

Your name

And your loyalty and life's work. If this rumor is not true then why no 'all hands' conf call emphatically stating the contrary !?!?

#Crickets

They all deserve to go. The digital media is so much better THAN the milk runners we have.
Bye bye 😭 ASM’s. The quality managers are next .

Mistake corrected.....

What they should have created was a 10-2 Sales job.

Flashtime,

You mispelled "Flashtiime" in your recent post. Please try again later.

That’s what makes it so much funn speel Check

BTW Best of luck on 8-20.

what good does a salesman do, they already have a network that arm twists price so
safelite makes more than people doing the installing. agents don't decide where to
send customers to get glass fixed.

It’s sad when people lose their jobs. I suggest that all of the salesmen that lose their jobs start their own auto glass business. If they do, I hope they share how they feel when their former company steals work from them. Wait, if they join the network they’ll be on easy street, right?

This too shall pass.

Dizzy "agents don't decide where to
send customers to get glass fixed." THEY DO IF YOU PAY THEM!!!!!

Come on. You don’t think these sales people would “spiff” agents? Why, that would be illegal!!! They would never...... LOL

If I heard right, rumor has it that all remaining employees will be given profit sharing.

No....what you heard was Pocket Despairing

A very strong rumor also has it that on August 20, Belron will be replacing Tom Feeney. Friends across the pond say this is almost a certainty. No word on who will replace him, but the feeling is a Brit rather than another American.

August 20th falls on Eid al-Adha “Festival of Sacrifice”......just sayin

يحيا الناس المبيعات

Amen to that GG LONG LIVE THE SALES PEOPLE

That, of course, is in honor of Eid al-Adha. 👍🏻

So are they supposed to be coming into work until the 20th?

Some rumbles in Columbus yesterday suggest tk's comment about Feeney getting tossed on the 20th might have merit.

if you believe that you're a fool or just stirring the pot.... most likely both

It's the final countdown....

have a nice weekend

It happened today

and today's theme song is:
https://youtu.be/MK6TXMsvgQg

There was a conference call today with all the sales reps, retail and wholesale reps, they got the word that their services are no longer needed.

Did they mention the severance terms over the call too? Noncompetes?

You sound like a person I know.. S...h ???

The reasons behind the changes. (Anybody scared?)

1. What is the organizational change that was announced on August 20?
• We announced the elimination of the insurance and wholesale ASM roles throughout the business and are restructuring the organization in a way that best connects with our clients.

2. Was this decision based on performance?
• It is not one based on performance, rather, the evolution of technology and the undeniable shift in consumer behavior.
• More and more insurance companies are no longer relying on agents, and more and more consumers interact directly with our brand through various channels. Solid data proves this to be true.

3. How was this impacting S______te's business?
• Both the wholesale and insurance selling models are changing, resulting in a dramatic impact on ours.
• We strongly believe that this momentum is only going to continue. In fact, we see it already. Geico, Liberty Mutual, Progressive, and others are rapidly growing and taking significant amounts of market share from traditional agent-based insurers.
• And on the wholesale side of the business, we've made the decision to move forward with our inside sales model and Will-Call-only service model.

4. What was concluded that led to this change?
• We realized that our agency selling model needs to be reinvented In order to continue to grow our business in a healthy way, we must connect with insurance agents in a new way. Quite simply, we must be innovative and continue to take steps toward achieving our overall

5. What will change in our sales model?
• Going forward, we'll use more technology to complement the evolution of our business and the insurance marketplace.

6. What happens to our ASMs who were impacted?
• The insurance and wholesale ASMs are some of our most tenured associates.
• We know the relationships they have built, their hard work in producing results over the years, and the significant contributions they have made to our business. We appreciate them.
• That's why this has been a very difficult and emotional decision.
• Know that we are supporting our associates through this transition, whether through another role with our business, or with their next career move.
• Many of our sales leaders have great experience that makes them well suited for operational roles. Some will make that transition.

7. What replaces the ASM role?
• Three new roles have been created, offering opportunity for some of our ASMs to transition to:
• Regional Agency Manager, or RAM
• Agency Service Representative, or ASR
• Commercial Account Manager, or CAM

8. What will this change allow us to do?
• This restructure represents our approach to working smarter, getting more efficient, and being practical in our investments.

Sounds like you are an insider who is being told what's going on. Safelite seems to have a few of those that let the secret out.

Sales should be scared...this is Only phase 2. This line alone says a lot "represents our approach to working smarter, getting more efficient, and being practical in our investments." Remember people, they are now partly owned by an investment firm. They figure TPAs and contracts will be enough and soon they will not want any investment into a sales team. The lucky ones are the ones that are getting a package and will get a jump start on the jobs out their that the competition will be offering

Lol... it sounds like you recorded the call by all the information you have.. that is so funny