Lol... it sounds like you recorded the call by all the information you have.. that is so funny

I thought the same thing! Or maybe it’s the author? LOL

Lord knows there is a leak in the company. They will be exposed and then it gets real interesting .

the company is a sieve. Leaks are what happen when you jam bad policies down dedicated peoples throats to advance a strategy that looks good in magazines, but does so at the expense of the people that got you there. How many field leaders thought this was a good idea? I think it would be interesting to take the call talking points to state farm, farmers and allstate agents to see if they agree that the relationships they have built with customers over the last few decades are less valuable than a website...their "least cost provider" certainly thinks so.

Update....the remaining salespeople at Safelite with be classified as SAM’s,NAM’s,RAM’s,CAM’s or SPAM.....

People powered you are so right. If I was one of the termed ASM I would send to all my agents. In fact competitors should print this out to have a discussion with agents. Safelite is heartless. I heard today was suppose to be the day but an executive admin sent out an email in error to everyone at Safelite. Not a good "Day" for her. An they say sales people are incompetent. It's hysterical.

Kudos to "People Powered" for posting this two weeks in advance. Well done.

What's next....?

I hear Tom Feeney is next.

Its funny... Mr Feeney felt the need to jump into an interview to address things a bunch of anonymous hacks have posted on a message board. Not only is he on board for the next 3 or so years, he got promoted!!! People Powered!!! I wouldn't hold out for congrats...you fired the guys that were good at carrying the company flag the highest. Funny comment about change or die in the interview...kind of reminded me of "new coke" rationale in the 80s. I thought understanding your customers wants and needs was a pillar - as were people... but I guess that only applies to certain customers and certain people - you can always create a temporary new job for the ones you want to keep (and let them do the same thing) and still drop the restructure cost below the line to show how smart of an idea it was. Outstanding work. Good luck with your firings. Something feels dirty about shooting profitable, loyal associates when the company is killing it. Seems to transcend profitable growth, and go straight to "ego driven greed". but who knows, its probably the right thing and we will all benefit - at least those of us that are left.

Another article. Why the need to explain yourself? I think Mr Feeney should think about taking advice from his communications team about posting these articles. It makes him and SL look weak and nervous. Maybe the wrong people were let go. This will only bring it to the attention of the insurance industry. Something his communications team doesn't seem to understand... If you keep stirring crap it will keep stinking.