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What does everyone ask for from your distributor when you have to return and re-do a replacement due to defective glass? Do you ask for labor and materials? Just materials? We have had three this year and I am tired of losing money. Two of them have been on high-end vehicles. One was a brand new corvette with HUD, which was blurry with the first windshield. This last one was an Infiniti.. Just curious if I should ask for some compensation for labor and time.
They always warranty the part but its just like a lot of business where they warranty the part but not labor in most cases. Its tough to stomach but its business as usual. We cant complain about a couple windshields a year maybe..maybe so it really tightens up your inspection skills before install.. Always have back-up glass from somewhere else close and dry set the window and sit in the seat if you have to. If you don't want to do that all the time then you just write if off and go on with business and a kick ass warranty.
Now depending on your supplier you may get hosed without even a warranty on the glass because you installed it no matter what!! So, then its time to put on those big girl panties and just suck it up buttercup because you signed on to this rat race!!!