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Kevin

Sep 28, 2016 - 2:21PM

NAGS part lookup

I have noticed strange issues with looking up parts and was wondering if it was a NAGS issue or one exclusive to only GTS. Since the update earlier this month, there are descriptions regarding parts that make no sense. For example, a 2016 Honda Pilot shows a flat windshield and one with 4 holes. A 2016 Acura ILX shows a moveable windshield, a left and a right windshield, and a frame. Also, there are descriptions missing from parts such as heads-up, collision alert, etc. We have GTS and was wondering if any using other software is getting this also. The pricing debacle is one thing if you follow it, but this can be a nightmare if many descriptions are incorrect. Thanks for any input.

$.02

Sep 28, 2016 - 3:59PM

Re: NAGS part lookup

Just looked up 2016 Escape, doesn't show DW1622. Crossed it with the VIN.
Looked up a 15 and it shows up???????????????

Chris

Sep 29, 2016 - 2:39PM

Re: NAGS part lookup

Kevin

Hey Kevin,

I checked with our team here and there was an issue when we first released the update. We have that fixed and all you have to do is re-download the NAGS update.

Kevin

Sep 29, 2016 - 4:15PM

Re: NAGS part lookup

I re-downloaded the update and everything correct now. Thank you.

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