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lynx is a total joke. no relevance what so ever.
Just today, lynx calls ridiculous pricing, laughed at them, they hung up, customer and ins co. calls we secure job, bill direct lynx get OUT OF MY WAY!
WORTHLESS POS, Too bad lynx I worked with you for many years but you lost my business. Too bad for you.
Why put yourself through the torment? If Lynx calls don't answer. And why would you call them unless you signed up? Get the insurance info, direct bill, and collect if you're short paid. Done deal.
the question I have is: Why does the industry keep using the networks to bill? Seems that billing direct and then collecting short pays is a workable way to operate your business.
Got a rare dispatch from LYNX last week, new Mercedes. Customer had a deductible. Talked to customer and set appointment. Couple of hours later got another call from LYNX looking for a "bottom line bid", turned out to be the Mercedes that was dispatched to me earlier in the day! I informed rep from LYNX that i have this as a dispatch and that the cost of this windshield was expensive and over the customers deductible. Rep was pretty rude that i passed on giving bid, about 20 minutes later i get fax that dispatch was cancelled.
So i guess they cancelled a dispatch and whatever fee they get from it, to have State Farm customer deal with a hack with a cheap chinese windshield. Good luck with that lane departure camera!