Here is a great one.

Tried to bill an large $ invoice to SGC and they rejected it after sending us specific instructions on how to code the non-NAGS parts we used. We invoiced it exactly as they showed on the dispatch and guess what? They rejected it of course. NO WAY

They are now saying we "exceeded the maximum amount of lines(items)" their system can process. Their computer deleted the last line of the invoice which had the crating on it.

So warning to everyone, do not exceed 7 lines on an SGC billed invoice

This is all a bunch of crap. The sooner these networks die the better I am sick and tired of dealing with them.

Sorry, I try to be more upbeat, but this one just got me fired up. I will let the agent, ins. comm. and anyone else that wants to listen hear this one. And then they wanted us to FAX the invoice. Anyone think we will get charged a paper invoice fee? And the insurance companies still wonder why we charge them more than a cash customer. I think it is very clear why.

Have a great weekend everyone.

I had a simmlar problem when they did pay the part approved that was short on first check they toook $10.00 to fix their error.