Hello,
I already have a hosting account with Bravenet, but I want to start a second one. Only I cannot open a suport ticket because my account is still a free accoutn, because your site will not let me pay for the hosting account.
Can you please let me pay for the hosting account so I can get on with my work.
Kind regards,
Roy Bouwman
www.games-studio.com
the Netherlands
Starting a paid hosting account isn't something you need to open a ticket for. Just click the link above that says "Free web hosting & domains". It is not only for the free accounts.
I now that... but the site takes me through the whole process... but at the page where I am suposed to pay... there is no possibility to pay.
It shows how much I have to pay and a line that says something about: this site cannot help you any further.
And that is it.
Well, if there is a general problem at Bravenet that prevents everyone from paying I think they will have noticed and made fixing it their no 1 priority.
I would also have expected a lot more messages from people in your situation.
The alternate explanation is that there is a problem on your end. Easiest thing to try is doing it again in another browser.