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Problems connecting with ftp and sftp

I've used the Fetch ftp client with no problems for years, but in the last few weeks I've been unable to connect. When I try, after a while I get the message
"Error number -1." I assume this means 'Timed out'.

Reading the post about sftp I've tried using filezilla, with no more success:
Status: Connecting to sftp.bravehost.com...
Response: fzSftp started
Command: open "myusername@sftp.bravehost.com" 22
Error: Connection timed out
Error: Could not connect to server

Where am I going wrong?
Steve

Browser: Firefox

OS: Mac OS X 10.5.8

Re: Problems connecting with ftp and sftp

It looks like you have some of your information incorrect.

Log into your Bravenet account and click on the sftp tap at the top.

In the table elow you will see your username and the host you need to connect with. There is a chance the password is also different then your account password.