I didn't access my account for a while and didn't realise it would be deleted.I know cannot access my site to make changes.Any idea what I can do? Thanks.Alison
make sure you are logging in to the correct account
especially if you have more than 1
NEED to keep track of your login/password and login regularly.
Just to stay activated. If you have not logged in to your account in 6 months or more may have deactivated your login or your e-mail with your account you probably have changed so never updated their.
Try a lost password if you still have the email address of record
Or on main page find the area for login problems and open a ticket if can
Since you provided NO link to your site can't tell if your site is down due to perhaps space issue as you probably have over the 5mb limit since you have not logged in and things in a good while either.
But if do get in this time login a little more often so don't get deactivated.
thanks,the site look fine if I go on as a guest,but I didn;t log in for over 6 months so I think the account is deactivated.I have my log in details and the email address I used.I need to now if I can get it reactivated.Alison