I can't renew my hosting, can you help me? I don't know why

I see a page that says this website under construction

so just make your index.html page and publish it

then you can see your page

The last time that I had a problem with an on-line payment it was because my card issuer spotted that it had been cloned and promptly blocked the account. Advice was by snail mail so I didn't find out for a couple of days.

You have told us nothing to suggest that the problem was at the Bravenet end.