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PGW deliveries and quality

I am done with PGW. I will only buy their glass if there is absolutely no other choice. PGW will only deliver after hours and PGW/XYG glass quality is too bad use on a normal basis. The return policy is unacceptable because of poor customer service. 7 windshelds are going into the dumpster because they were delivered scratched, broken, lower retainer falling off or heating wires ripped off. I used to purchase 95% of my glass from PPG/PGW I will be purchasing less than 1 percent from them now.

PPG, from an auto glass giant to PGW an auto glass disappointment.

Re: PGW deliveries and quality

Same experience here.

Re: PGW deliveries and quality

Ditto

Re: PGW deliveries and quality

Oh ya .... Its all about safety in the glass business !! LOL . Who will explain to the customer that all that is left is GARBAGE ? ... Not the insurance companies !!

Re: PGW deliveries and quality

Funny, I feel that way about Mygrant. No inventory, and dirty and scratched glass.

Re: PGW deliveries and quality

I got text message from PGW guy stating they are only doing night deliveries. This unfair and I stop using them as much. It takes them forever to pick up returns also. Some of the delivery drivers just don't care.

Re: PGW deliveries and quality

Are these idiots still delivering car batteries out of an auto glass warehouse?

Re: PGW deliveries and quality

dont forget, it only supplies non-tempered laminated sidelite.

Re: PGW deliveries and quality

Does the Boston area warehouse still look like a bomb was dropped on it?

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