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Glaspac gts

Is anyone else that uses Glaspac GTS having issues reaching their support? No responses since Friday. Just wondering.. Thanks

Re: Glaspac gts

well it may have to do with hurricane, Harvey or Irma
where are they?
or where is their call center.

Re: Glaspac gts

We are here and should be available. Did you call in and were unable to get a person on the phone or did you email?

Re: Glaspac gts

Stopped using them last year for the same reason. Long time customer but lack of support. Long hold times, no return phone calls or emails. Chris I spoke to you about this, you are losing customers as a result of your skeleton crew and NO customer service. I've gone to wholesaler websites for the same NAGS info for free. Can't even believe they are still in business with the same complaints year after year. Chris don't act like this is a surprise! You guys are complete joke!

Re: Glaspac gts

2 emails, and maybe 15 phone calls since Friday. I got the issue fixed about 4;30 Monday ! not real happy about the service .

Re: Glaspac gts

Chris
We are here and should be available. Did you call in and were unable to get a person on the phone or did you email?


Ok hold your Hat, I am going to Social Just Warrior for GTS. in the past week I have called GTS 5 times, each time I got right thru talked to someone who was not a idiot, one dude his name is Alex he is the best....

Larry

Re: Glaspac gts

I use elmo by IBS. Never gone done in 13 years.However they don't offer
multable locations

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