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If you have done as you say and are not getting paid you need to follow through by taking whatever legal steps are available in your state. Small claims court works well. Arbitration is available in some states. The squeaky wheel gets the grease. You can call on the phone till your blue in the face, but when insurance companies are held responsible for their actions things happen.
Smiley is right on point. Farmers sometimes pays sometimes they don't. If you are billing directly i would make sure your prices are consistent and not changing even add a mobile fee. Slite does, you get short paid? Find out what laws are available in your state to collect short pays. I just went in business for my self 4 months ago. Not to brag but its going great. I bill what i think is resonable, if i get short paid i forward them to my attorney and after them we go. Hope it works for you. Hang in there. Dont give in to those miserable rates.