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Re: TPA admits caddish behavior

QUOTE: "Apparently Safelite has no problem with an insurance company script that they are required to go by."

I have a serious problem with this statement. First off, how many insurance companies does SGC affiliate with? Almost a couple hundred? or a few hundred? (or 3)

PLEASE tell me how it is possible that the same gosh-darn script, or almost identical script, is used for every FNOL, or claim? How is it remotely possible every insurance company wrote the same script? I think anyone with half a brain can figure out this is a direct LIE. And when it comes to pricing, how is it that a network says is SET by an insurance company, and then coordinated with the network,,,, ahh,,,,, wait, if 1 or more entities collaborate to set or control a price,,, ahhhh what is that called????? any answers?

How can it be that anyone can believe the insurance companies are writing the script, or even setting a price??????? Come on now how gullible are you Auto glass industry?

Correct answers are encouraged.

Re: TPA admits caddish behavior

R U SURE,
Yes, I am. It doesn't make any difference who writes the script. Ultimately, the insurance company is the responsible party for what is in the script.

The whole point of the post was to point out that Safelite talks out of both sides of its mouth. When they benefit from steering it is okay, but when another shop might benefit it is NOT okay.

They are the ones that coined the phrase "aggressive and caddish behavior."

Safelite's testimony removes any separation from Safelite Solutions and Safelite Autoglass. Essentially, when an insurance company contracts with Safelite Solutions it is also contracting Safelite Autoglass. Safelite is Safelite is Safelite.

Using a TPA is supposed to be to reduce "administrative" costs not to steer, or to control pricing.

Re: TPA admits caddish behavior

JB, he was reinforcing your point, not voicing opposition.

Re: TPA admits caddish behavior

SL is no more than a stooge for their insurance company clients. The scripting, which is promulgated by their clients has been around forever. If you doubt the insurance companies are behind it (wrote it), take a look at the FL anti-trust class action suit the collision industry has going. They use the exact same tactics/scripting on these guys...and TPAs are not involved in their claim transactions. They are handled directly by ins. co. adjusters.

--> http://www.glassbytes.com/2014/04/state-farm-denies-allegations-in-florida-repair-shops-antitrust-lawsuit/

Re: TPA admits caddish behavior

Look guys, you say potato I say potato. Lies weren't invented by insurance companies or TPAs, they have just become experts at using them to our detriment.

Re: TPA admits caddish behavior

Bullwinkle
JB, he was reinforcing your point, not voicing opposition.


Bullwinkle,

He asked and I answered.

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