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Lee I agree with you but some non busy people just don't get it that your shop is busy and you don't have time to answer these dam calls all day it is frustrating to stop what you are doing and answer the phone for no reason
Lee I'm with you on this, I'll bet I get between 5 to 10 calls a day. and most of the time is when I am running a bead of glue or have the glass in my hand. thank god for blue tooth and auto answer
When caller ID is a number I don't recognize I just answer "hello". After the the pitch, I ask "why are you calling a residence"? When they say "isn't this a business" I answer no and that usually gets the "i'll take you off out list".