http://claims.progressive.com/corporate/claim_glass.as


wow what a bunch of crap!

LOL!!! looks like they already pulled that page????

Visite progressiveseguros.comContact Usl


Claims Service >
Windshield & Glass ClaimsWe know the importance of repairing or replacing glass damage, and Progressive's glass service makes the process easy and convenient for you.

Here's how to make a glass claim, and what we do for you:

Report the damage as soon as possible by calling
1-800-PROGRESSIVE (1-800-776-4737) or by logging in and reporting your claim online. Select the option to report an "auto glass only" claim before having the glass repaired or replaced. Reporting your claim first prevents unnecessary costs to all involved parties — if you have the glass replaced or repaired before you report your claim, you may pay more for the repair.

A Progressive claims representative will work with you to review your policy and to make sure you are covered for any repairs. Usually, Comprehensive coverage is required for a claim involving only glass damage.

Once we determine coverage is available, your claims representative will arrange the repair or replacement of your glass at the location of your choice. Repairs often are completed within 48 hours of your phone call.

When a glass shop in Progressive's network — or another shop that agrees to a pre-established price — completes the work, you pay only your deductible for glass replacement. You pay nothing if the glass can be repaired.

To verify if you have Comprehensive coverage, please refer to your policy declarations page.

You Pay No Deductible for Windshield Repairs
If both of the following conditions apply, you pay no deductible to have your windshield repaired:

You have Comprehensive coverage and have windshield damage that your policy covers.

Your windshield can be repaired safely rather than replaced.
You Choose Who Fixes the Glass
After you report your claim to Progressive, you can choose Safelite Auto Glass, the country's largest automobile glass replacement company, or an affiliate in Progressive's network of approved glass shops to repair or replace your glass. You also can choose any shop outside of Progressive's network of glass repair shops to do the work.

The benefits of choosing Safelite or an affiliate shop to repair or replace your glass include:

Guarantees — A national warranty, as well as a Progressive guarantee, are provided on the work for as long as you own or lease the vehicle.

Convenience — Glass repair or replacement is mobile, so you can choose to have your car fixed at work, at home, at a shop — wherever.

Quality — Glass shops in our network meet our strict quality standards.

Price — Shops in our network agree to complete work at pre-arranged prices, which means you only pay your deductible and no surprise charges.

Work done by a shop not affiliated with Progressive will be covered by that shop's warranty.

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Please Note: Some services described above are only available to Progressive customers who purchased coverages such as Comprehensive, Collision, Rental Reimbursement, Medical Payments, etc., before their loss. Coverage is subject to the terms of your policy. Please refer to your policy to verify which coverages you have.

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Find this article at:
http://claims.progressive.com/corporate/claim_glass.asp

Copyright 1995 - 2006. Progressive Casualty Insurance Company. All rights reserved.
We're here 24/7. Call 1-800-PROGRESSIVE.

New Claim/Claims Status
If you have a policy with us, you can report a new claim by calling
1-800-
PROGRESSIVE.
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tell me that somebody from progressive isn't watching this forum to pull down their glass claims page. HMMM...

Quality — Glass shops in our network meet our strict quality standards.


What in the heck are they talking about? Anyone can join SGC's network, they don't check any credentials, experience, NOTHING.

I tell every customer, even when we were on the networks, that the only thing they require is proof of liability insurance and agreement to their price. They NEVER ask us what training we have, what products we use, or what levels of service we provide other than mobile/inshop.

I find it to be real HOOT that they say "Pre-approved Pricing". They forgot to mention their preapproved is for network and NON network shops. Isn't that about the same as price fixing,, oh no ,,, it price breaking,,, a whole different animal!!!!

And the only surprise they get is when their rates or premiums rise!!!!

I especially like the insinuations that they will pay more or have surprise charges if they choose an out of network shop. Then reccommend Safelite, and give then the SGC number to call, WOW how very convienient........for the network and Safelite. There are alot worse things than a surprise charge for a quality product and professional installation by certified techs, like leaking w/s's, whistling air noise when you go over 50 mph, moldings that flap in the breeze, malfunctioning passenger airbags and oh yeah that pesky roof collapse in a rollover. Any of these could happen at any of the network shops because as someone stated above there is no verification of products, training, etc., etc.. The public needs to be educated, where is Ralph Nader when you need him?