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I use the Garmin hand helds they are about $150.00 and work for us, at the end of the day you can even see where your techs went and how long they were there if you think they are screwing around, I bought them at radio shack
I never thought about a GPS before. Thats a pretty cool idea! I hate driving around looking for a job when you can't get the customer on the phone or you are out of cell range. It really burns me.