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Had a Farmers insured called in to get a chip repair claim filed. She thought of course she was talking to her ins. co but it was SGC, and they are now asking for the insureds personal email addy.
She asked the CSR if she would be solicited of if this was mandatory. The SGC csr informed her that she did not know what was on the email being sent out and that she could not promise if it was a solicitation or not. She told the csr she wanted her name removed from any type of database that was not required by the insurance company.
So it seems that SGC has just added yet another trick to its bag. Use its network to once again know your price(or set it), know your customer, and get your customers phone number, email, and date of birth (yes they are asking for that on occasion) to further its huge database for the grand takeover.
ccc: thanks for the heads up......this was mentioned by a previous poster a short while back and responded to in kind by a few more, if I remember correctly. I would guess it's true since my latest 3-way call to SGC resulted in the same request for e-mail address.
Just tell your customer to say they dont have an email address hell, half of you do not even have computers.. your on a computer at your sisters house which happens to be your cousin & your ex wife.....