ATTENTION: The glassBYTEs.com forum is being retooled and will return with a new look and functionality that will hopefully help our readers even more. Watch for an announcement when it will be ready, it will be a few months.
You can still stay up on daily news and comment on stories by signing up for the glassBYTEs daily e-newsletter at glass.com/subcenter. There is no charge. Hope to see you there!
Anyone have a direct # and or contact at AAA Ins? Having major problems with lynx and inconviencing and trying to steer our customer, bad mistake. any info will help asap. thank-you inadvance.
Just did a AAA Insured's vech. yesterday. We had the insured pay us in full, and we faxed the bill for him to AAA...stating to pay the insured direct.
They (AAA) tried to have us bill to Gerber Group. With their rates...we couldn't do the work.
We explained to the insured that we only bill certain insurance companies, as #1, we don't get paid (we have to call and call inquiring about where our payment is, continually bug the network for payment.) #2, They (AAA) don't pay us fairly... is going to put us out of business, if we continue along that route. Luckily this was a repeat customer, who WANTED us to do the work.
To get the #, do a search on the web for AAA in your state. Also, the insured should have the phone # on his proof of ins. for claims. Hope that helps.
We are in MN. Just got the call from LYNX, The customer had made 4 again I say 4 calls to these ^&^$%%^! buggers. the # on his card was of course for lynx. The customer chewed out the csr pretty good before I got on the line. They at least did not try to ask or demand a discount from nags, but the worst labor I have seen. I told them they were about $15.00 per nags hour under where our CASH jobs start. Western wishes is on the right track. HAve customer pay cash and fax it in for them, to be reimbursed. Our sales rep from Pilk. was in today, informed us most of the Dakota's are going to all cash market as the ins co's have upped the deductables to $500. Thanks all for the responses. We accepted the bad labor job but will keep fighting for better pricing and NO DISCOUNTING. Some days it feels like WAR! keep up the good fight all!
The person in charge of glass for MN and WI is Pat Wolika her number is 248-948-0251. I have worked with her the last couple years on problems, she is very fair and easy to work with. Good luck!