THOUGHT IT MIGHT BE GOOD TO START A NEW THREAD. ANYONE HAVE A DIRECT # TO GET TO ALLIED? (AND OR A GO TO PERSON!) PLEASE POST. ALSO FROM A PREVIOUS POST WHAT LYNX 800 CAN BE USED TO NOT SIT ON HOLD FOR HOURS?

i can't help with the # for Allied. i'm also interested in a # for Lynx. lately, i've been on hold forever even using the 239-479-6000 number- it's very frustrating! hopefully someone can help.

Lynx# 1-800-800-9000

Allied utilizes regional managers, who ultimately report to Jeff Anderson (614-807-2437). He is the head person that makes all polices and procedures regarding glass. Good luck, the guy is a real "ass". He is very arrogant, will not let you get a word in and talks up Safelite.

Direct number for GMAC Ins. 1-888-233-4575 Ext. 2668

In the past, I have contacted Rudy Anderson 402-419-7880. I cannot remember his title. He works auto glass and auto body problem claims for Allied and is located in Lincoln, NE.

I spoke to Rudy also, he was very nice to deal with but couldn't make a decsion. He directed me to Jeff Anderson.

800-800-9000 is a bogus number. See my post under "Lynx-Let's talk service"

Noticed that Jeff Anderson has a 614 number. Is he affiliated with Safelite or Allied? When I worked with Rudy, he was able to authorize payment, as I was being stonewalled by Safelite. The final payment for the glass claim even came from Allied instead of Safelite.

Rudy will not discuss changing the glass program or able to make pricing agreements. I always try to talk to the decsion maker and Jeff Anderson is the person to complain to, he is the person that chose Safelite. I did notice the area code, I find it amazing that so many of the insurance companies or glass managers are located in Columbus, even our friend Hal Hair.

Glaasgod-

1800-800-9000 is Lynx number in Kansas.Try it if you think it is bogus.

I did try it, must not work here in Wisconsin.

I called the number and it was Lynx. They told me to get all the toll free numbers for them to call 1-239-479-6000 and hit option 2 then option 9. I tryed to do just that. At first I was told to enter the first 3 letters of each ins. company using my touch tone key pad on my phone. I did this and was put on hold . I tryed again-same thing. I tryed again. This time I was told Welcome to the Auto Body parts and repair center. Put in your zip code and we will direct you to someone in your area. . I guess the Lynx Csr doesn't know the numbers either. I was all set to get a complete list and post them for all of us to use but-Sorry, No Luck.

Nationwide / Allied headquarters is in Columbus also.
Makes it pretty handy, doesn't it??
Area Code 614

Lynx actually has a wesite that I use so I dont have to sit on hold for ever when I call. You get a user name,password, enter shop info and log in every time you want to check status of dispatch #'s. You can get approvals for what ever you need to online, you can email them with questions and they get right back to you with in that day. To me it is so much better than speaking to them.It is www.lynxservices.com.

if we are so important to lynx as service providers why cant they give us a phone # for questions? we really are not their main concern thats why as long as they get a shop to set up the appointment with the customer that is their main focus then they could care less about anything after that. this is a reallity as proven by the posts here. just another way of doing in-personal service.

Hello !!!!!
As a lynx service provider, I expect the same professional curtious services from Lynx that I provide to our customers. If I treated customers the way Lynx treats us as contractors we would be out of business! If you think for one minute that being able to contact someone online is more efficient than talking to someone in person, you must work for Lynx. If you cannot talk to a "qualified" person at Lynx to solve problems upfront, it only delays responses and creats more headaches and confusion. Is Lynx paying you for your time you are wasting dealing with their inefficienties? Time is money in the business world, they are "a monopoly" and we get the ....
CURT IVIE / MANAGER

Not so sure about the email vs. phone call issue. I have many vendors and clients that I get a much quicker response from by sending them an email vs. trying to call them.

I think a lot of people prefer email to a phone call myself included. I am not saying email is better, especialy if you have a very odd situation, but I do think a lot of people these days reply to an email a lot faster than trying to call them and waiting for them to return your call. The old phone tag-your it syndrome.

Earlier this year I has a Lynx Rep email me a list of all the insurance companies they deal with and a contact phone number. It has been quite some time since I got it an just never used the list. I believe they go directly to Lynx. Here it is for all to see. If you want me to email your a copy-send me an email! Hope this helps!
Doesn't copy well here sorry

Company Report Claims Participant Paid Fee* Customized OffersÒ
AAA NEBRASKA 888-774-5969 No No
AIG PERSONAL LINES AUTO 888-244-6163 No Yes
AIG PREFERRED 800-441-1685 No Yes
AMERICAN NAT'L PROP & CASUALTY 800-806-2577 No No
ARKANSAS FARM BUREAU 888-232-5969 No No
AUTO OWNERS 800-264-4143 Yes No
AUTOMOBILE CLUB FAMILY 888-374-6119 Yes No
BEAR RIVER
800-925-5177 Yes Yes
COLORADO FARM BUREAU 888-374-6109 No Yes
EATON CORPORATION 800-806-2556 Yes No
FARM FAMILY 800-216-2334 No Yes
FARMERS HOME GROUP 800-510-9882 Yes No
FARMERS MUTUAL OF NEBRASKA 800-806-2576 No No
FEDERATED INSURANCE COMPANY
800-929-4956 No No
FLORIDA FARM BUREAU 800-330-3327 No Yes
GERMANIA 800-696-0504 Yes No
GRANGE INSURANCE GROUP 800-546-8850 No No
HIGH POINT 877-778-0568 No No
LIBERTY MUTUAL 877-778-0539 No No
LOUISIANA FARM BUREAU 888-889-7176 No No
MET LIFE AUTO & HOME 800-854-6011 No Yes
NEBRASKA FARM BUREAU 800-774-0273 No No
NEW JERSEY MANU 800-806-2554 Yes No
NORTH CAROLINA FARM BUREAU 800-555-3276 No No
OHIO CASUALTY GROUP 800-777-5010 No Yes
PIKE ELECTRIC 800-346-1972 No No
PLYMOUTH ROCK ASSURANCE 888-324-1620 No No
PPG LEASE 800-800-9000 No No
REPUBLIC INSURANCE 800-696-0507 Yes No
SHELTER INSURANCE 800-280-8701 Yes No
STANDARD MUTUAL 800-800-9000 Yes No
TEXAS FARM BUREAU 888-374-6114 No Yes
UNION MUTUAL FIRE 888-299-0354 No No
UNITRIN/KEMPER PERSONAL 800-265-0518 No Yes
UNITRIN BUSINESS INSURANCE 800-265-0518 No Yes
UTICA 800-216-1420 No Yes
VIRGINIA FARM BUREAU 800-452-7714 No No
WESTERN RESERVE 800-510-9857 Yes No

CS- I found these on anywho.com (love that site). Maybe one of these will help you in your quest!

Allied Insurance
Cedar Falls, IA 50613
319-266-6918
Email:
phone phone





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Allied Insurance - Depositors Insurance Co, Allied Property & Casualty
1100 Locust Street
Des Moines, IA 50391
515-280-4211
Email:
phone phone | map & details





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Allied Insurance - Document Solutions Center
3810 109th Street
Des Moines, IA 50307
515-280-4211
Email:
phone phone | map & details





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Allied Insurance-D Heck
Sioux City, IA 51101
712-224-2553

Bill through neon it's so much easier you will wonder why you didn't start sooner.

THANKS FOR ALL THE RESPONSES! Even though this thread started way back in June. And yes I believe j is right, our new years resolution is to get started with NEON. This is a GREAT time to start doing things a bit different. Change will only come when enough of us start doing things "OUR" way not "thier's"! HAPPY NEW YEAR TO ALL!

AT THIS POINT, IM NOT EVEN DEALING WITH LYNX. IM CALLING THE INSURANCE COMPANY DIRECT. I ASK FOR CLAIMS DEPT AND WHEN THEY TRANSFER ME TO THAT DEPARTMENT I ASK WHERE AUTOBODY/GLASS SHOPS CAN SEND THE INVOICES TO. I GET A LOCAL ADRESS, AND NAME OF THE ATTENTION IT SHOULD GO TO. I GET PAID WITH IN 15-30 DAYS. I HAVE ONLY BEEN DOING THIS FOR 1 MONTH NOW THOUGH. I DONT KNOW WHAT WILL HAPPEN IF I KEEP DOING IT.