JD, after logging in and clicking the "domains" tab you should be brought to a page that lists your current domains. Take careful note of this sentence which appears near the Domains Table:

"To manage a domain, click on the domain in the manage domains table."

If you click anything other than the domain name you will not get to the correct area...

macmac,
I got to this point, and it still is not giving me any info on my dns and the contact changes that I need. It keeps telling me I have no contacts, but when I go to a whois for my site, all my personal info is there.
thanks again but still need help...
* Manage nameservers
Make changes to your nameservers.
* Manage DNS
Make changes to your A, CNAME, and MX records.
* Manage contacts
Make changes to contacts associated with this domain.
* Manage domain secret code
View and manage your secret domain transfer code.

hmmmm... Well JD I see what you mean; I just tried it with my domain and got the same result as you did. I havent got a clue, sorry...

Sounds like it's time to heed the advice that Bravenet offers above:

"If you require assistance with your hosting, please open a support ticket in the Bravenet Support Center."

Of course there will be a delay due to the 1/1/08 holiday.

Thanks again macmac....and Sherlock I think I'll have to go to Bravenet and fill out the ol support ticket...will let you good folks know when I find out...Happy New Year!