When I go to ¨lost password¨ and put my email (arcoiriscaspe@hotmail.com) into the camp of ¨Password Retrieval¨. It shows this message:
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That email address was not found in our Database.
Please try another valid email address.
For additional assistance, visit our Help Center.
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Sorry for my translation.
Thanks.
is that the e-mail address you used when you signed up for a bravenet account
if so then you need to open a support ticket in the support center see at top of page where it says if you need assistance with hosting and such open a support ticket
click that link and on that page at bottom is an area to send them an e-mail ticket
since hotmail is your e-mail address of record I presume then you will have to monitor your ticket online by keeping track of your ticket number because you may have problems receiving replies to your hotmail e-mail address
that is reason you got that message since e-mails from bravenet to you are bouncing
