yes I have done that and nothing has changed. I'm kind of getting annoyed about this now. Here is what I have done
1. in the domains section. I clicked on setup domain redirection.
2. I clicked on Redirect a domain NOT Redirect subdomain
3. In this section it has the drop down selection which only says "Select a domain www.video-fx-universe.com"
Below this is a panel that says "redirect to (url) and i typed in "www.video-fx-universe.bravehost.com" I then ticked the "Domain masking" Button to "Enable"
So is this right and if so why am i still having the same problem