Jack,

Have you made a webpage yet? Where are you making your page? What are you doing when you receive an error message? What is the exact error message?

Courtnie

Courtnie
Thank you for answering. Answers to your questions:
Yes, my website is SuenJack.com.It says "Website under construction. I'm using Dreamweaver. After I get so far and PUT It askes if I should include dependent files,(yes). A box comes up with the message, "An FTP error occurred--cannot put index.html. Access denied. The file may not exist or there could be a permission problem.

Thanks

Jack,

First I would double check your FTP information in Dreamweaver to make sure it matches what is shown on the FTP tab.

You could also upload your files via the bravenet ftp java applet.

Courtnie

Suzy
Thanks so much I see you out there trying to give support and help to everyone. I know just how much it is appreciated.
My root folder is JuenJack.com and the folder not being accepted is SuenJack.comindex.html

"My root folder is JuenJack.com and the folder not being accepted is SuenJack.comindex.html"

I am confused, is that a typo? Because those are two different websites....

Yes it's a typo
Shame on me for not double checking my entries
SUENJACK.com

Jack at this point I recommend double checking all your information in dreamweaver, make sure ALL your information is correct - like your username. Your username for FTP is different then your Bravenet username you use to login.

Courtnie
I'm sure it has to be something simple.
What do you mean my username is different from my FTP username?

it means just as she said.

your ftp login username is different from your username login here with your bravenet account

so login to bravenet
click the ftp tab and make sure you get all the CORRECT ftp information there

so for example if your login with your bravenet account is sillyfred and your password is xxxxx then your ftp login is not going to be sillyfred

so get your ftp settings and punch them in with your dreamweaver ftp accouont area and then you should be able to upload your pages.