I am writting here pertaining to the abovementioned matter. After several trying, i found my registration of 1 year professional hosting failed even different credit cards were used.
As such, i wish to know more about the procedure in getting this service.
Your insight and prompt reply is much appreciated. Thank you for your time and effort.
Thanks for your immediate action. I heard about 'ticket' before, but i dont know how and where to get it. In fact, i am a new member to bravenet and intent to get a free domain name with 1 year professional hosting service which cost USD99. I did click on the button that direct link to this service, and after keying in my particulars, i straight away submitted it with credit card number. Did i miss out any key procedure in between?
click on the link above at top of page where it says if you need assistance with hosting open a support ticket in the Support center. Click that support center link or link in courtnie's post
then you fill out a support ticket which is like an e-mail to the bravenet techs
write down your ticket number since you seem to have yahoo e-mail as well so you can monitor it online
so far no reply for my ticket in yahoo email. where else can i refer to? or anybody just face this kind of problem in ordering a professional hosting service?
thanks a lot for your help.
well, i have checked out your goodself's advice. Still, there are no reply with the ticket. anyway, thanks a lot for your kindly help. Merry christmas and happy new year to you all.