This Message Forum is no longer in use
Please use the new Bravenet Help Forums FOUND HERE
I paid for ad-free websites. I still get an ad at the top of my pages. Why?
perhaps start a ticket with the support people. you might have to "edit" your page if the advert line is part of your webpage coding.
since dont' see a link to your site can't tell fully your problem but you could either have gotten a domain but do you have PAID HOSTING with it if you don't have the premium hosting then your site will have the ads. but could be something down to your browser seeing a cached version of your page. without a link to see your page for ourselves we don't know fully where to go
There are several possible reasons for this, most down to problems at your end not Bravenet's. We would have been able to make a pretty good guess if you had posted a link to the site.