maybe you will get help when you explain more your problem
all you need to do is login and click the ftp tab to get your ftp information and it may ask you if you want to set up an ftp account so you will and then it gives you the information to use with your ftp program and then you set it up with your program and upload your files
your main page with your site as well needs to be index.htm or index.html
if you have some other problem YOU NEED TO BE SPECIFIC to it
This isn't live chat. People will answer when they drop by and if they feel that they can contribute something useful. Most Bravenet customers use the Wizard and can't contribute about FTP issues.
You have given us no informaiton about what FTP problems you are experiencing. There are things that can go wrong at the Bravenet end and there are things that you can do wrong.
All if I have an ftp program that im using and just need to upload it to my website where can i find the information on bravenet on my account so that i can put in the right information because my sever is not connecting to my website
if you read all the replies you would have read how to get your ftp information
1. login
2. click the ftp tab
3. and follow what it says to do after clicking the tab you may have to make an ftp account and after doing that your information for your ftp program will be given to you
since don't know what editor you are using to make your site and things either assuming ftp is your answer with uploading/publishing your site