well

1. need to get your caps button UNSTUCK

2 we are not bravenet here at the forum

3 their techs don't come here to the forum

4 so see above where it says if need assistance with hosting to open a support ticket

you may have something on your site in violation of bravenet's terms, your e-mail may be bouncing so they can't contact you since you have AOL as your e-mail or

so with having aol you will need to write down your ticket number so you can check your ticket online as well