Yes, it does seem like Bravenet is having some kind of trouble. My guess is that they changed something with their cookie generation and checking software.

If I access my account with Internet Explorer, I don't have any problems. I can go in and out of my web sites just fine with the File Manager. However, when I try to use Firefox, which is what I normally use, all I get is a blank page. All the web sites in my account act the same way.

This is almost always an issue with cookies. So I went in a deleted all my junk cookies, including Bravenet's. Then when I tried to access my account with Firefox it told me that cookies were no enabled on my browser. This is not true since it worked fine yesterday and I made no browser changes.

On their error page they give instructions for configuring Firefox 1.5+, but I'm using 2.0.0.4, so the instructions were incorrect. But Bravenet is know for being about 6 months, or more, behind. My cookies were already enabled and I was still getting the error, so I used the "exceptions" button, and added "bravenet.com" manually. After that, logging in through Firefox, and accessing my sites worked fine.

Hi Martin

Thanks for that. I suspected it was my cookies (I use Internet Explorer) and so I deleted them, etc. but still won't work. Also still haven't had any reply from Support. Well I'll try clearing everything again and see how we go.

thanks
Dii