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problem logging into my account

Good evening, I am a member and have a account with you with my old email address "blindeyegraphix@usa.net" I can not log into my account, I haven't logged in since I applied for the free site. is it lost? or can I still log in?

my login is jovidan but I can't log in.


can you help me? you can email me at ariana_zahedi@yahoo.com.


Thank you,
Ariana

Re: problem logging into my account

you have to use the username/password you were given with your account when you signed up for it

if you lost your password you are probably going to have to do the lost password and it will send you an e-mail to the e-mail address you have with your bravenet account with the blindeygraphix@usa.net e-mail address


YOU SHOULD KEEP BETTER TRACK as well of your account information. You should before you changed e-mail addresses logged in to your account and changed your e-mail address of record with your bravenet account

but since you also are now using yahoo still is a problem e-mail address since yahoo, hotmail, aol, aim, gmail are ones that filter out a lot of things and your e-mails are either lost, or delivered to bulk/spam folders as well.

So as said you have a choice of doing the lost password and if your other e-mail address is still active then they should send you an e-mail to that e-mail address with your account info of login and password


other wise have to open a support ticket to bravenet. and as said since you have yahoo as your e-mail address WILL have to write down your ticket number to monitor it online since the e-ticket system doesn't work well with again the e-mail address extensions above.

And as said KEEP BETTER TRACK of your account info: login/password info

Keep it stored somewhere

Re: problem logging into my account

I have been banned from the site? why? this happened a couple weeks ago... what's the deal?

Re: problem logging into my account

Genie: be more specific as far as you being banned


what did you do


people can ban your IP address if you were found to be annoying by signing the guestbook, or something at their site so only thing to do is contact that person to ask why


that is the bad thing about the IP banning is someone can be banned by mistake


so take it up with owner of website or something or be more clear to your problem

Re: Re: problem logging into my account

I haven't logged into this account in over a year. I am unable to now as I have forgotten what email address I initially used. I have tried several and none have worked. And, of course that means I have no idea what my password is. I am a minor and my parents are upset that my page shows too much personal information and I have been asked to delete my account.

Please, someone, help me figure out how to do this.

Olivia.

Re: problem logging into my account

olivia you need to open a ticket with bravenet above where it says if need assistance open a ticket in the support center

since you made the site and decided to neglect it and didn't keep up with your site and more you now have learned what can happen if you don't keep up

if you were going to just waste it you should have deleted it LONG ago or not even made it


so now as said open a ticket in the support center and since you have yahoo as your e-mail address now you will have to write down the ticket number and wait for bravenet to answer you by watching your ticket online


then when bravenet answers you login and delete your files from your site and your website and then delete your accouont

Re: Re: problem logging into my account

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