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Set-up Help, please

I have just set up my third website with bravehost, and I have not had any problems before. However, this time, whenever I try to upload a file (like index.html and others) using the "file manager", I get an "authentication failed" message. Likewise, whenever I try the "upload file" button, the java applet says something to the effect of "you have been disconnected. Would you like to reconnect?" and then freezes up.
Please help.
Thank you