I opened a ticket almost a month ago (Sept. 17) because the email autoresponder on my site isn't working properly. Every few days I add to the ticket to ask what's going on and a day or so later get a "we're looking into it" response.

Has anyone else had such a pitiful experience with technical help here

Ed

PS: If you're looking to vacation in Cabo, check out the site I made for my renal condo...may as well get something out of this

www.cabooceanfrontcondo.com

Kevin if you are talking about where we click on the email of your site and can send you a email I believe it is working.

I have emailed you just to see if it is working.

Thanks for your reply (even if my name is not Kevin!).

I'm aware that the email works. It's the auto responder that's innefective. The email address forwards correctly, but it is also supposed to send an automated reply to the inquiree. This isn't happening.

Thanks anyway,

Ed

Happy Anniversary!

Well it's been a month to the day since I opened a ticket for this issue and it's still unresolved. I'm having a party.

Please let me know what you can bring.

Ed