I think Larry needs another cup of coffee??

Larry... I am just guessing here, but I think L.I. Glass is Long Island Glass???
And you are correct Larry. Every event I have been to where Steve Shaw was present he was swarmed with people after the presentation asking (or complaining mostly

) about LYNX and/or METRYX. They seem to expect miracle answers from him not realizing he can only answer certain things and I am sure his bosses tie his hands on other matters. Just as any of these company reps are. You think Bob Bischoff will tell you exactly everything going on back at State Farm headquarters? NOT !!! But he will try to address our concerns, listen to legitimate issues that can be looked into and resolved, but he will NEVER tell you (nor is he allowed to I am sure) tell you ever plan, proposal, or new policy State farm is developing or why they need to do what they are doing.