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Viewing Page 1 of 1 (Total Posts: 6)

Author	Comment
markk May 11, 08 - 5:50 AM	05 escape dw 1579 did one on Sat. customers wife called later and said we made her headliner dip in center . any body run in to this. i,m calling my friend at the dealer on Mon. i never touched her headliner but here we are you know you worked on my car it had to be you.......... thanx...........
Dave May 11th, 2008 - 6:36 AM	Re: 05 escape dw 1579 Does she mean the dip cut out for the wire for power mirrors? Does she think you cut the headliner in a perfect half circle?
JUNIOR May 11th, 2008 - 7:25 AM	Re: 05 escape dw 1579 had this happen before. all headliners have a larger gap in the center than at each corner. check out a new(or used) escape yourself before speaking to her. does the manufacture allow for this slightly larger gap so that the optional overhead consol can be installed properly? also, the rigidity of the headliner will weaken over time. this is what i've said in the past. good luck..
xs May 11th, 2008 - 11:16 AM	Re: 05 escape dw 1579 We replaced a w\s ona 2005 ford escape hybrid the other day..the dip is under the 3rd visor frit band...It was like that before we begin and had customer sign a preinspection report sheet before we worked on car......................
potato* May 11th, 2008 - 12:27 PM	Re: 05 escape dw 1579 Have had many customers call over the years with inquiries and/or complaints about the edge of their headliners on many differet vehicles. Truth is most have never looked there before. Just last week did a f2510, customer called said her molding was missing. Race there to find she thought there was supposed to be a molding to finish the edge of the headliner. Because so few manufacturers finish this edge I have also been accused of cutting it off.....twice! If this is the case u need to have the cust find a similar car for comparison. Or print out more of the appropiate posts and show them.
markk May 11th, 2008 - 1:50 PM	Re: 05 escape dw 1579 i think the dip is under the 3rd visor . i,m still checking to find a Ford forum on this car, but i will keep these post for my customer.. thanks for your time..

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